Terms & Conditions

Terms & Conditions

Last updated: October 6, 2025
Legal entity: IZZAT GLOBAL COMPANY, LLC (EIN 61-2278202), 7345 W Sand Lake Rd, Ste 210, Office 3661, Orlando, FL 32819.
Governing law & jurisdiction: These Terms & Conditions are governed by the laws of the State of Florida. Any dispute arising under or relating to these terms will be resolved exclusively in the state or federal courts located in Orlando, Florida.

1.1 Acceptance of Terms

By accessing or placing an order on ApexHairLab.com, you agree to be bound by these Terms & Conditions.

1.2 Eligibility & Account

Customers must be at least 18 years old. You agree to provide accurate information and to keep your account secure.

1.3 Orders & Payment

All orders are subject to acceptance and availability. Prices include applicable taxes. Payment methods accepted include major credit cards, PayPal, and Apple Pay via Shopify Payments.

1.4 Shipping & Delivery

We ship to all countries displayed on our website. Estimated delivery times vary by destination but typically range from 5–15 business days. Shipping costs are calculated at checkout. You are responsible for providing a complete and correct delivery address; ApexHairLab.com is not liable for delays or losses due to incorrect addresses.

1.5 Returns & Refunds

We offer a 14-day return policy from the date of delivery. To be eligible, items must be returned in the same condition you received them—unused, with tags and in original packaging—along with proof of purchase.

To initiate a return, contact help@izgcpayments.com. We will provide regional return addresses and instructions by email.
Returns submitted without prior authorization will not be accepted.
Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed to your original payment method within 5–7 business days.

1.6 Product Safety & Use

All ApexHairLab.com products are cosmetic-grade and intended for external use only. Standard beauty industry precautions apply:

Do not apply on broken or irritated skin.
Avoid direct contact with eyes; rinse thoroughly if contact occurs.
Discontinue use if irritation or allergy develops.
Consult a physician before use if you have known sensitivities.

1.7 Limitation of Liability

To the maximum extent permitted by law, ApexHairLab.com’s liability is limited to the amount paid by you for the product. We are not liable for any indirect, incidental, or consequential damages.

1.8 Intellectual Property

All content on ApexHairLab.com is the property of IZZAT GLOBAL COMPANY, LLC and is protected by copyright and trademark laws. Unauthorized use is prohibited.

1.9 Contact for Legal Notices

Legal notices must be sent to help@izgcpayments.com or to our registered address in Orlando, FL.